The ISO 9001:2000, an internationally recognized quality management system standard developed by the International Organization for Standardization (ISO), is a key element for conducting business on a global basis. To be certified to the standard, companies must implement a quality management system (QMS) embracing the activities of the company from staff training to taking the instruction from the customer, the design and development of products, the purchasing of materials and services and the delivery of the products and services. This is done using Plan-Do-Check-Act principles and Process Management, demonstrating steps taken to provide customers the services pledged by Aero Hardware & Supply Inc. Certification to ISO 9001:2000 reinforces to customers through an independent third-party, that Aero Hardware & Supply Inc. operates in accordance with the standard.

 "Aero Hardware & Supply Inc. has always been committed to providing the highest levels of service", stated JB Glossinger Director. "We are proud to be certified to ISO 9001:2000. This demonstrates that our focus remains on quality, world-class performance, and continuously monitoring our business operations to ensure that we deliver on the promises we make to our customers, employees and vendors."

Aero Hardware & Supply Inc. began its registration process in 2004. As part of the ISO 9001 process, SGS Systems & Services Certification performed on-site assessments, examined Aero Hardware & Supply Inc. documented procedures, and audited its overall operations. To determine continued compliance with ISO 9001:2000, SGS Systems & Services Certification will periodically conduct routine surveillance audits of Aero Hardware & Supply Inc. business operations.

Aero Hardware & Supply Inc. has over 58 years of experience distributing Aeroquip products. Currently they distribute Aeroquip Aerospace clamps, couplings, flanges, Rynglok, hoses and hose assemblies; and MSP clamps. Their specialty is Aeroquip Aerospace hose assemblies. Aero Hardware & Supply Inc. carries a large amount of stock, and has an expert hose shop that can build hose assemblies from stock parts, in 96 hours or less. They can do crossovers from many military specifications and other manufacturer's part numbers, so even if the part is not Aeroquip, they can still perform. Bulk stock items ship same day. They also have complete access to Aeroquip Marine & Industrial parts.

Our Quality Manual is on-line in PDF format (QM-01B QualityManual.pdf).