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Terms & Conditions for Customers
  • Price valid for stated quantities only.
  • FOB Factory unless otherwise agreed.
  • Aero Hardware & Supply standard terms & conditions apply. (These may be the standard terms and conditions referred to below).
  • All returns, cancellations, and scheduled material/orders must be approved in writing by Aero Hardware & Supply.
  • Hose assemblies and non-stock material are not returnable and not cancelable.
  • The following may incur additional charges: return material, scheduled material/orders and special certification.
  • Hose quoted by the inch/foot may not be available in one length. Contact customer service with specific length requirements.
  • Any repairs, alterations or modifications of Eaton products by an unauthorized party automatically voids Eaton's warranty.
  • Quotes are valid for 30 days.
  • Quality system documents and relevant records are made available to the customers and regulatory authorities when requested.
  • Where specified in the contract, the customer or the customer’s representative shall be afforded the right to verify at the supplier’s premises and Aero Hardware & Supply’s premises that subcontracted product conforms to specified requirements.

 

Terms & Conditions for Vendors
  • Vendors are required to have an AS9100, AS9110 or AS9120 Quality Management System or equivalent.

  • Aero Hardware & Supply, it’s customers or the customer’s representative, and the regulatory authorities shall be afforded the right to verify at the supplier’s premises that subcontracted product conforms to specified requirements.

  • Vendors must provide notification and receive written deviation from Aero Hardware prior to shipment of any non-conforming material.

  • Vendors must notify Aero Hardware of any significant change from prior submissions in processes, equipment, or materials used.

  • Vendors are required to flow down all requirements and conditions to any related sub-tier supplier, including key characteristics identified in the purchasing information.

  • Suppliers are required to retain records for 10 years or as stated on the purchase order, whichever is longer.  Records shall be stored to prevent damage, deterioration or loss.

 

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